Revenue Cycle Redesign
asquaredm led the assessment, restructure and successful achievement of best practice metrics for their billing and collections operations. Revised and restructured the patient accounting operation, revised the charge back mechanism and replaced and recruited the senior management team. Improved financial performance by 25% per year through improved operations structure and more ‘root cause’ oriented accounts receivables management approach.
Provided structure to work down existing accounts receivable to meet key metric goals, provided training to key staff to improve efficiency and effectiveness of revenue cycle team as well as brought in competent third party vendors and re-established relationships with existing vendors to reduce cost and improve financial results. Provided staffing model to ensure adequate staffing across the key components of the organization. Revised and reworked key business functions to restore internal controls, improve regulatory compliance and reduce cost.